Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Saturday, May 12, 2012

TELUS sets up new site to keep customers informed about software update release dates

TELUS


Sometimes getting information from the carriers on device software updates is a painful process. They either don't know, won't tell or ignore the concerns altogether. TELUS in Canada is looking to change that just a little by adding some transparency to their device update process. TELUS has now launched a new site that highlights all the most recent and known upcoming device updates for not only Android devices but also their complete lineup as a whole. Sure, some slots still just simply say "Coming Soon" but clearly, TELUS is committed to at least acknowledging when updates are coming and that folks, is better than saying nothing at all. You can check out the new site via the link below.


Source: TELUS

Saturday, April 7, 2012

Samsung finally releases Galaxy S “Value Pack” update in Korea; US customers still in limbo

Back towards the tail-end of 2011, and up into the very beginning of 2012, there was a lot of back and forth on whether or not Samsung would update the original line of Galaxy S devices past Android 2.3, Gingerbread.

We first heard that Samsung would be releasing a “Value Pack,” or Android 4.0-lite, update for the Galaxy S with performance enhancements and certain features from ICS back-ported to Android 2.3. Just a few short days after the initial Value Pack announcement, a spokesperson with Samsung made it clear that no updates were going to be issued for the original Galaxy S.

Apparently that information wasn’t accurate, because Samsung has officially released their Samsung Galaxy S Value Pack update today in Korea.

Available now through Kies 2.0, the Samsung Galaxy S Value Pack update is exactly what it’s always been rumored as: a far cry from Android 4.0, but better than nothing. With the Value Pack update, Galaxy S users in Korea can expect performance enhancements and several features ported over from Android 4.0 like automatic font resizing, the ability to take pictures while filming video and face unlock (which Samsung has added blink detection to, making it somewhat more secure than Google’s version).

US Galaxy S owners may be out of luck on this one. There’s been no word of Samsung’s Value Pack reaching the States anytime soon, and there’s little reason to believe it will. If that situation changes, we’ll be sure to update you.

Any Galaxy S owners out there been waiting for this one? We’d love to know how the Value Pack update is, so be sure to share your experiences in the comments if you have access. We’d also like to know what you think of something like a “Value Pack” update. Is it nice to see Samsung is still working on software for older devices, or is a few back-ported features more like a slap in the face?